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Description
PeaceHealth is seeking a Service Desk Associate for a Full Time, 1.00 FTE, Variable (Remote) position. The general salary range for this job opening at PeaceHealth is $24.96 – $37.44. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.
This position will be performed fully remote. If telecommuting, PeaceHealth will provide the caregiver with necessary computer equipment. It is the responsibility of the caregiver to provide Internet access.
***Must reside in Washington, Oregon, Texas or Alaska.***
Provides first level support for technology issues for all caregivers including physicians and clinicians. Provides support for technology service issues and including support of the Epic electronic health record application, printing, computer, and telephone technology issues. Provides timely resolution of technology support issues or is able to escalate issues on behalf of caregivers to appropriate technical support personnel.
Position Details:
What you bring:
OTHER SKILLS:
Working Conditions
Lifting
Environmental Conditions
Mental/Visual
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.
Full Time
Ancillary Healthcare
$48k-60k (estimate)
03/16/2024
05/15/2024
peacehealth.org
EUGENE, OR
3,000 - 7,500
1891
NGO/NPO/NFP/Organization/Association
ROBERTA WADE
$500M - $1B
Ancillary Healthcare
PeaceHealth is a not-for-profit healthcare organization that owns and operates hospitals, medical clinics and laboratories in the United States.
The job skills required for Service Desk Associate (Remote) include Technical Support, Customer Service, Troubleshooting, Customer Support, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Associate (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Associate (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Associate (Remote) positions, which can be used as a reference in future career path planning. As a Service Desk Associate (Remote), it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Associate (Remote). You can explore the career advancement for a Service Desk Associate (Remote) below and select your interested title to get hiring information.